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CROATIA AIRLINES PRESENTS HIGH QUALITY SYSTEM

ZAGREB, Feb 14 (Hina) - Croatia Airlines is planning to complete its project it began last May with introducing a new system of quality management ISO 90071 by the end of the year, which is aimed at increasing services quality in all segments, the air transport company's representatives said at a presentation at the Croatian Chamber of Commerce. Croatia Airlines wishes to be a modern European air transport company, with successful business with profit, and become known by flight safety and customer satisfaction, the company's quality manager, Ranko Ilej, said. The new quality system is in line with requests of air-transport regulations and technical maintenance for the transport of passengers and cargo (JAR standard). The application of the JAR standard is important for Croatia Airlines as one of the preconditions for complete integration of the Croatian air-transport system into the Eur
ZAGREB, Feb 14 (Hina) - Croatia Airlines is planning to complete its project it began last May with introducing a new system of quality management ISO 90071 by the end of the year, which is aimed at increasing services quality in all segments, the air transport company's representatives said at a presentation at the Croatian Chamber of Commerce. Croatia Airlines wishes to be a modern European air transport company, with successful business with profit, and become known by flight safety and customer satisfaction, the company's quality manager, Ranko Ilej, said. The new quality system is in line with requests of air-transport regulations and technical maintenance for the transport of passengers and cargo (JAR standard). The application of the JAR standard is important for Croatia Airlines as one of the preconditions for complete integration of the Croatian air-transport system into the European, as well as for n undeterred and equal approach to the European market. Croatia Airlines today has signed commercial (code-share) agreements on joint transport of passengers with many companies, such as Lufthansa, Air France, Alitalia, Iberia, Czech Airlines and others. The company is currently negotiating code share contracts with Swissair, Sabena and LOT. The Croatian company on Wednesday also presented 13 brochures drafted by the company's employees. (hina) lml

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