The decision of Belgrade and Kosovo Serbs to boycott the last elections in Kosovo was wrong, Solana said. It will be difficult to achieve progress without Serbs' participation in the political and institutional process, he added.
Solana said that citizens of Kosovo had the right to know about the fate of members of their families whom they consider missing.
Direct dialogue is very important, Solana said, adding he supported the UN Civil Administrator in Kosovo, Soren Jessen-Petersen, and his initiative for the start of dialogue regarding missing people.