The project seeks to promote the operational efficiency of HEP Toplinarstvo, the subsidiary of the national energy company Hrvatska Elektroprivreda that provides services in the cities of Zagreb and Osijek, by reducing energy and water losses, strengthening the financial position of the company, and increasing the level of customer satisfaction.
The District Heating Project has two components -- the Infrastructure Rehabilitation component, which includes investments in Zagreb and Osijek, and the Consulting Services component, which includes the development of demand management.
"The Demand-Side Management Program supported by the project will lower energy consumption in apartments and allow consumers to have greater control over their heat consumption, as well as to be billed on actual usage of district heating services," said Anand Seth, World Bank Regional Director for Croatia, Romania and Bulgaria.
"Replacement and modernization of the distribution network will reduce energy and water losses, benefiting the economy," he added.