CUSTOMERS' ASSOCIATION PROTESTS PAYMENT OF PHONE BILL LISTINGS

ZAGREB, Jan 5 (Hina) - The Croatian Association for the Protection of Customers (HUZP) has protested against the fact that Croatian Telekom will charge the listing of dialled phone numbers to accompany phone bills and demands that the price of listings be included in the price of phone impulses and that such bills be sent to all customers without their having to submit special requests or pay for them. A statement issued by the HUZP says the association is being contacted by an increasing number of customers who want to know why HT wants to charge what is an integral part of telephone subscription. The association also protests HT's request that customers interested in a detailed listing of numbers they dialled should submit such requests in person, producing their personal documents and the latest paid phone bill. This, the association believes, will cause queues in front of HT stands. The association also believes that HT's claim that citizens should submit requests in person for the sake of confidentiality is not correct, as HT will continue to send phone bills with detailed number listings via ordinary post, which does not guarantee confidentiality. (hina) rml